Refund & Return Policy

Follow Our Refund & Return Policy

At our store, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it

• Be in the original packaging

• Include proof of purchase or order number

Please contact our support team before sending any items back.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods

• Personal care items for pets that have been opened

• Gift cards

• Items marked as Final Sale

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and the amount will automatically be applied to your original method of payment within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or full refund.

Return Shipping

Customers may be responsible for return shipping costs unless the item is damaged or incorrect.

Contact Us

If you have any questions about our refund policy, please contact us:

📧 Email: support@yourstore.com